During the workshop I conducted last Saturday, the head baker mentioned a bread ingredient, Monopress, that she needs for a new recipe that they are experimenting with. According to her, it really improves the quality of the bread, and she has been looking for it for quite a while already. My cousin, her boss, immediately sent an SMS to one of their suppliers. The supplier replied that MonoFRESH is available. ANUH?!!! Napahiya cousin ko... Monofresh pala, not Monopress. Si Manang talaga!!! RAWR!
Category: work
Human Resource Development Workshop
I just finished conducting (NAAAKS!) a workshop for my cousin's employees (NAKS ULIT!). Anyway, the workshop's aim was to develop the customer service skills of the employees. The establishment is a bakery and refreshment parlor that was founded many years ago by one of my aunts. Throughout the years, several of my aunts have either owned or managed the said establishment. Most of the employees have been with us for many, many, many years already. The bakery has evolved through the years, however, it seems like the employees have remained stagnant. Most of them have become passive, and kind of bored with their jobs. Matter of fact, we had a similar workshop for the employees less than a year ago. We discussed their duties and responsibilities, strengths and weakness, and their other comments and suggestions for the improvement of the bakery. We weren't able to do a lot since we had very limited time but I think we were able to accomplish a lot. Some of the things we have discussed have already been used to improve the operations of the bakery. However, the staff still remains passive and quite inept in handling customers. Today, we again started the workshop…
Consultant
My student asked me... "Teacher, why different offices everyday?" I answered simply that I'm a consultant. But that only opened up an avenue for more questions. I realized that not a lot of people really understand or fully grasp what a consultant is. Not to be condescending, (ok, so I am a bit...) but here's how dictionary.com defines what a consultant is: a person who gives professional or expert advice and here's wikipedia's definition: A consultant (from the Latin consultare meaning "to discuss" from which we also derive words such as consul and counsel) is a professional who provides expert advice in a particular area of expertise such as accountancy, the environment, technology, the law, human resources, marketing, medicine, finance, public affairs, communication, engineering or waste management. The main difference between a consultant and a 'normal' expert is that the consultant is not himself employed with his client, but instead is in business for himself or for a consultancy firm, usually with multiple and changing clients. Thus, his clients have access to deeper levels of expertise than would be feasible for them to retain in-house, especially if the speciality is needed comparatively rarely. Basically, I tell others (people, professionals, proprietors,…
Part-timer
I'm back to being a part-timer at the Language Center. But I'm busier than ever! RAWR!!! There's so many things to do... so little time to do it. Tom, I will have a planning session with Kuya Andrew. On Wednesday, I have a meeting with my cousin, and possibly a photo shoot. On Thursday, I have a session with a client. On Friday, I will be working at a client's office. And evenings, I will still be working as a tutor. :D