There are times when are so narrow-minded and closed to new, unknown things that we begin to hurt people. We see ourselves and our actions differently from how others perceive us. For us, what we are saying and doing are what is right and proper. Yes, it might be what is true and right, but it doesn't mean it is not hurtful or that it can be wrong. Sometimes, we can have the best intention but fail to deliver our message properly because we simply do not know how to say things properly, how to get the message across. Instead of showing concern, we become harsh and hurtful. Instead of making a person feel important and loved, we make them feel like they are stupid and wrong. There is always a way to say and do things such that it does not hurt or make a person scared. Just because you think you are right and have the reasons and logic to think so, doesn't mean that you are. And being smug about it, simply does not improve the situation. Even when people are wrong or have judged wrongly, they feel pain and hurt.